Document Type : Research Paper

Authors

1 Ferdowsi University of Mashhad, Iran

2 Attar Institute of Higher Education, Iran

3 University of Bojnord, Iran

Abstract

Having witnessed the unprecedented prevalence of online education during the COVID-19 pandemic worldwide, the present research was motivated to explore the challenges facing an EFL teacher throughout an online English course of intermediate level. To this aim, a process-tracing approach (Checkel, 2006) was employed to unravel the causal mechanisms involved in the beginning, middle, and end of the course. The results showed that deficient technological resources caused the greatest challenges throughout the course, especially in the initial and mid-sessions. Also, the two other causal categories, human and content resources, were at their peak at the beginning of the course and were no longer noticeable at the end of the course. The most troublesome challenges the teacher faced were platform limitations, internet connection, and human resources’ unpreparedness for online education. Furthermore, the teacher’s and most students’ technological knowledge, as well as their media literacy, increased by the end of the course, but some students’ rather slow adaptation to the sudden online environment challenged the teacher during the course. Finally, suggestions were made to prevent these challenges or handle them effectively upon occurrence, especially in developing countries, where the required infrastructure for online education is lacking, and the majority of teachers, students, and institutions might not be yet adequately prepared for the online mode of teaching and learning languages.

Keywords

Main Subjects

Alam, M.A. (2020). Challenges and possibilities of online education during COVID-19. Preprints, 2020060013. https://doi.org/10.20944/preprints202006.0013.v1
Almala, A. H. (2005). A constructivist conceptual framework for a quality e-learning environment. Distance Learning, 2, 9–12.
Alstede, J., & Beutell, N. (2004). Performance indicators in online distance learning courses: A study of management education. Quality Assurance in Education, 12(1), 6-14. https://doi.org/10.1108/09684880410517397
Anderson, D., Imdieke, S., & Standerford, N. S. (2011). Feedback please: Studying self in the online classroom. International Journal of Instruction, 4, 3–15.
Arbaugh, J. B. (2005). Is there an optimal design for online MBA courses? Academy of Management Learning & Education, 4, 135–149.
Atmojo, E.P.A., & Nugroho, A. (2020). EFL classes must go online! Teaching activities and challenges during COVID-19 pandemic in Indonesia. Register Journal, 13(1), 49-76.
Baran, E., Correia, A., & Thompson, A. (2011). Transforming online teaching practice: Critical analysis of the literature on the roles and competencies of online teachers. Distance Education,32, 421–439.
Bassoppo-Moyo, T. C. (2006). Evaluating e-learning: A font-end, process and posthoc approach. International Journal of Instructional Media, 33, 7-22.
Beach, D., & Pedersen, R.B. (2013). Process tracing methods: Foundations and guidelines. The University of Michigan Press.
Bennett, A., & Checkel, J. (2015). Process tracing: From metaphor to the analytic tool. Cambridge University Press.
Bennett, A., & George, A.L. (1997). Process tracing in case study research. MacArthur Foundation Workshop on Case Study methods, October 17-19, 1997. http://www.ciaonet.org/wps/bea03/index.html
Bower, M. (2015). Design and implementation factors in blended synchronous learning environments: Outcomes from a cross-case analysis. Computers & Education, 86, 1-17.
Brooks, L. (2003). How the attitudes of instructors, students, course administrators, and course designers affects the quality of an online learning environment. Online Journal of Distance Learning Administration,6,135-149.
Capra, T. (2011). Online education: Promise and problems. Merlot Journal of Online Learning and Teaching,7, 288–293.
Cavanaugh, D. (2005). Teaching online – A time comparison. Online Journal of Distance Learning Administration, 8, 1–9.
Checkel, J. (2006) Tracing causal mechanisms. International Studies Review 8, 362–370. https://doi.org/10.1111/j.1468-2486.2006.00598_2.x
Choi, H. J., & Park, J. (2006). Difficulties that a novice online instructor faced: A case study. The Quarterly Review of Distance Education, 7, 317–322.
Conaway, R. N., Easton, S. S., & Schmidt, W. V. (2005). Strategies for enhancing student interaction and immediacy in online courses. Business Communication Quarterly, 68, 23–35.
Crawley, F. E., Fewell, M. D., & Sugar, W. A. (2009). Researcher and researched: The phenomenology of change from face-to-face to online instruction. The Quarterly Review of Distance Education,10, 165–176.
Dörnyei, Z. (2007). Research methods in applied linguistics: Quantitative, qualitative and mixed methodologies. Oxford University Press.
Fein, A. D., & Logan, M. C. (2003). Preparing instructors for online instruction. New Directions for Adult and Continuing Education,100, 45–55.
Franks, P. (2002). Blended learning: What is it? How does it impact student retention and performance? In World Conference on E-Learning in Corporate, Government, Health, & Higher Education (pp. 1477–1480). AACE.
George, A.L., & McKeown, T.J. (1985). Case studies and theories of organizational decision making. Advances in Information Processing in Organizations, 2, 21-58.
Gleason, B.W.,& Greenhow, C. (2017). Hybrid education: The potential of teaching and learning with robot-mediated communication. Online Learning, 21(4), 159-176. https://doi.org/10.24059/olj.v21i4.1276
Hathaway, K. L. (2013). An application of the seven principles of good practice to online courses. Research in Higher Education Journal, 22, 1–13.
Hiltz, S., &Turoff, M. (2005). Education goes digital: The evolution of online learning and the revolution in higher education. Communications of the ACM, 48(10), 59-64. https://doi.org/10.1145/1089107.1089139
Hiver, P.,& Al-Hoorie, A. (2019). Research methods for complexity theory in applied linguistics. Multilingual Matters.
Hsieh, H. F., & Shannon, S. E. (2005). Three approaches to qualitative content analysis. Qualitative health research15(9), 1277-1288.
Humphries, S. (2010). Five challenges for new online teachers. Journal of Technology Integration, 2, 15–24.
Hung, M., Chou, C., Chen, C., & Own, Z. (2010). Learner readiness for online learning: Scale development and student perceptions. Computers & Education, 55, 1080–1090.
Jacobs, P. (2013). The Challenges of online courses for the instructor. Researching Higher Education Journal 21,1-18.
Kebritchi, M., Lipschuetz, A.,&Santiague, L. (2017). Issues and challenges for teaching successful online courses in higher education: A literature review. Journal of Educational Technology Systems, 46(1), 4-29.
Kiss, G. (2012, August). Comparison of traditional and web-based education case study “BigBlueButton”. In 2012 International Symposium on Information Technologies in Medicine and Education (Vol. 1, pp. 224-227). IEEE.
Knowles, M. S. (1975). Self-directed learning: A guide for learners and teachers. Association Press.
Ko, S., &Rossen, S. (2010). Teaching online: A practical guide. Routledge.
Koehler, M. J., Mishra, P., Hershey, K.,&Peruski, L. (2004). With a little help from your students: A new model for faculty development and online course design. Journal of Technology and Teacher Education, 12, 25–55.
Kyei-Blankson, L., &Keengwe, J. (2011). Faculty-faculty interactions in online learning environments. International Journal of Information and Communication Technology Education, 7, 25–33.
La Velle, L., Newman, S., Montgomery, C., & Hyatt, D. (2020). Initial teacher education in England and the Covid-19 pandemic: Challenges and opportunities. Journal of Education for Teaching46(4), 596-608.
Leo, J., &Puzio, K. (2016). Flipped instruction in a high school science classroom. Journal of Science Education and Technology, 25(5), 775-781.
Levin, S., Whitsett, D., & Wood, G. (2013). Teaching MSW social work practice in a blended online learning environment. Journal of Teaching in Social Work, 33(4–5), 408–420.
Li, C., & Irby, B. (2008). An Overview of online education: Attractiveness, benefits, challenges, concerns, and recommendations. College Student Journal, Part A, 42, 449–458.
Lightner, C.A., & Lightner-Law, C.A. (2016). A blended model: Simultaneously teaching a quantitative course traditionally, online and remotely. Interactive Learning Environments, 24(1), 224-238.
Limperos, A. M., Buckner, M. M., Kaufmann, R., & Frisby, B. N. (2015). Online teaching and technological affordances: An experimental investigation into the impact of modality and clarity on perceived and actual learning. Computers & Education,83, 1–9.
Lin, B., & Hsieh, C. T. (2001). Web-based teaching and learner control: A research review. Computers & Education,37, 377–386.
Lowie, W. M., &Verspoor, M. H. (2019). Individual differences and the ergodicity problem. Language Learning69, 184-206.
Luyt, I. (2013). Bridging spaces: Cross-cultural perspectives on promoting positive online learning experiences. Journal of Educational Technology Systems, 42, 3–20.
Lyons, J. F. (2004). Teaching U.S. history online: Problems and prospects. The History Teacher, 37, 447–456.
Mahoney, J. (2012). The logic of process tracing tests in the social sciences. Sociological Research Methods, 41, 570–597. https://doi.org/10.1177/0049124112437709
Mahoney, J. (2015) Process tracing and historical explanation. Security Studies, 24, 200– 218. https://doi.org/10.1080/09636412.2015.1036610
Mayer, R. E. (2014). Incorporating motivation into multimedia learning. Learning and Instruction, 29, 171–173.
Mayes, R., Luebeck, J., Yu Ku, H., Akarasriworn, C., &Korkmaz, O. (2011). Themes and strategies for transformative online instruction. The Quarterly Review of Distance Education, 12, 151–166.
McKenzie, B. K., Mims, N., Bennett, E. K., & Waugh, M. (2000, Winter). Needs, concerns and practices of online instructors. Online Journal of Distance Learning Administration, 3, 73–81.
Miles, M.B., & Huberman, A.M. (1994). Qualitative data analysis: An expanded sourcebook. Sage, Thousand oaks.
Miller, M. D. (2014). Minds online: Teaching effectively with technology. Harvard University Press.
Morris, K. V., Finnegan, C., &Sz-Shyan, W. (2005). Tracking student behavior, persistence, and achievement in online courses. Internet and Higher Education, 8, 221–231.
Neely, P. W., & Tucker, J. P. (2010). Unbundling faculty roles in online distance education programs. International Review of Research in Open and Distance Learning, 11, 20–32.
Niess, M., & Gillow-Wiles, H. (2013). Developing asynchronous online courses: Key instructional strategies in a social metacognitive constructivist learning trajectory. Journal of Distance Education,27(1). 1-23
North, R.F.J., Strain, D.M., & Abbott, L. (2000). Training teachers in computer-based management information systems. Journal of Computer Assisted Learning, 16, 27-40.
Osika, E. R., Johnson, R. Y., & Buteau, R. (2009). Factors influencing faculty use of technology in online instructions: A case study. Online Journal of Distance Learning Administration, 12 (1). 122-137
Parsad, B., Lewis, L., & Tice, P. (2008). Distance education at degree-granting postsecondary institutions: 2006-07. National Center for Education Statistics Institute of Education Sciences.
Peters, M.A., Arndt, S., & Marek T., Jackson, L., Hung, R., Mika, C., Ozolins, J.T., … Gibbons, A. (2020). Philosophy of education in a New Key. Educational Philosophy and Theory. https://doi.org/10.1080/00131857.2020.1759194
Rasheed, R.A., Kamsin, A.,& Abdullah, N.A. (2020). Challenges in the online component of blended learning: A systematic review. Computers & Education, 144(1), 1-10.
Saade´, R. G., He, X., & Kira, D. (2007). Exploring dimensions to online learning. Computers in Human Behavior, 23, 1721–1739.
Sithole, A, Mupinga, D.M., Kibirige, J, Manyanga, F.,&Bucklein, B. K. (2019). Expectations, challenges and suggestions for faculty teaching online courses in higher education. International Journal of Online and Course Design, 9(1), 62-77.
Smith, P. J., Murphy, K. L.,& Mahoney, S. E. (2003). Towards identifying factors underlying readiness for online learning: An exploratory study. Distance Education,24, 57–67.
Tallent-Runnels, M. K., Thomas, J. A. Lan, W. Y., Cooper, S., Ahern, T. C., Shaw, S. M.,& Liu, X. (2006). Teaching courses online: A review of the research. Review of Educational Research, 76(1), 93–135.
Tesar, M. (2020). Towards a post-VOVID-19 new normality?: Physical and social distancing, the move to online and higher education. Policy Futures in Education, 18(5), 556-559.
Trammell, B.A., & LaForge, C. (2017). Common challenges for instructors in large online courses: strategies to mitigate student and instructor frustration. Journal of Educators Online, 14(1), 10-19.
Trampusch, C., & Palier, B. (2016). Between X and Y: how process tracing contributes to opening the black box of causality. New Political Economy21(5), 437-454.
Tyler-Smith, K. (2006). Early attrition among first-time e-learners: A review of factors that contribute to dropout, withdrawal and non-completion rates of adult learners undertaking e-learning programmers. Journal of Online Learning and Teaching, 2, 73–85.
Van Geert, P.L.C. (2019). Dynamic systems process and development. Human Development, 63, 153-179.
Weber R. P. (1990). Basic Content Analysis. (2nd ed.)Sage
Yeung, D. (2003). Toward an effective quality assurance of Web-based learning: The perspective of distance learning students. Turkish Online Journal of Distance Education4(1).